Christmas/New Year operating hours
From the team at SSP and our partners in service delivery JLL, we wish you a very happy and safe holiday season and look forward to catching up with you in 2020.
SSP will be operating through the Christmas/New Year period except for the official public holidays.
Clients should contact the SSP Helpdesk 1800 742 733 for emergency or critical office accommodation work order requirements outside of usual operating hours.
- For emergency and critical facilities management requests (24 hours 7 days a week) - option 1
- Library service (VGLS) - option 2
- Car Pool service - option 3
Facilities management work orders
Get help with our services
We welcome your feedback
Please note: SSP defines feedback as informal positive or negative comments about our services, that does not require a response. This can include comments about our website, services or the staff who were involved in delivering the service.
You can provide feedback directly to the relevant staff via phone or email address, or use the online form below.
Raising a complaint
If you are not satisfied with the SSP services, you can raise a complaint.
We will respond to you within 2 business days and aim to resolve your complaint within 20 business days.
If we need more information or more time for resolution, we will contact you to confirm and clarify the information and/or negotiate additional time.
Reviewed 10 December 2019