- For emergency and critical facilities management requests (24 hours 7 days a week) - option 1
- Library service (VGLS) - option 2
- Car Pool service - option 3
Facilities management work orders
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We welcome your feedback
Please note: SSP defines feedback as informal positive or negative comments about our services, that does not require a response. This can include comments about our website, services or the staff who were involved in delivering the service.
You can provide feedback directly to the relevant staff via phone or email address, or use the online form below.
Raising a complaint
If you are not satisfied with the SSP services, you can raise a complaint.
We will respond to you within 2 business days and aim to resolve your complaint within 20 business days.
If we need more information or more time for resolution, we will contact you to confirm and clarify the information and/or negotiate additional time.
Reviewed 21 February 2022